Shipping policy
Each order will be delivered by our designated courier service.
International delivery is limited to certain areas and shipping charges will be calculated and added at checkout.
Furthermore, please note that you may be required to pay customs duties based on the laws of destination country.
Please note that the following shipping services are not available.
-Forwarding of items to a delivery address other than the one specified at the time of order
-Delivery to areas outside of our sales territory.
THE NUMBER OF DAYS FOR DELIVERY
Shipping will be from the next business day to 5 business days after the order is placed.
The number of days for delivery depends on the destination address.
*We are closed on Saturdays, Sundays, national holidays, New Year holidays, and other days designated by our company.
Delays may occur in the following cases. Please be aware of the following.
-Air restrictions, irregular traffic, bad weather, natural disasters, and other unusual circumstances.
-During national holidays in Japan and destination country.
-Periods of extremely high delivery congestion, such as holiday seasons.
ABSENCE OR DECLINATION OF DELIVERY
The delivery period is limited according to the delivery service in your country or region. We do not accept returns due to absence or refusal of pickup. We do not accept reshipment for reasons such as an unknown address or absence.
If you are unable to receive your order after it has been completed, please contact us from the CONTACT page and provide the required information.
Please note that if you are absent for an extended period of time or decline to receive your order, the order will be cancelled and the actual costs of round-trip shipping, various tax and handling fees, and packaging materials will be charged to the purchaser if the order is cancelled after shipping (including cases where shipping is free). Please note that if you return or cancel your order in violation of our regulations, or if you are absent for an extended period of time or refuse to receive your order, we may, at our discretion, prohibit you from using the site in the future.